Warranty
PartsExpers.co.uk offers a one-year (365-day) warranty on every product sold from the date of purchase. If your product fails within 365 days of the date of purchase, we will replace it for you.
30 Day Returns
All of our products come with a 30-day money-back guarantee from the date the buyer receives the product.
To be eligible for a refund, you must return the product you purchased after requesting an RMA number. All items must be in new condition and in their original packaging. Be sure to include the original packing slip and label the package with the RMA number. Any discrepancies may result in a delay in the refund or a partial refund being canceled. Returns are subject to a 25% restocking fee.
If the item has been used or is cosmetically damaged (scratches, bent wires, etc.), this item cannot be returned!
Refused parcel
If you refuse to sign the package, we will deduct a 25% restocking fee. Shipping costs are non-refundable.
Receiving a defective part
Please contact us within 3 days of receiving the item and we will arrange for the return of the item and resend another item to you without paying for shipping fee.
Ordered the wrong part
If you order the wrong part and request a return, we will deduct a 25% restocking fee.
Received the wrong part
If you have received the wrong part, please provide us with a photo of the product, and we will arrange the return. You can ask us to send the correct part or request a refund.