Who we are
Welcome to PartsExperst.co.uk (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit PartsExperst.co.uk and make purchases from our online store.
Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, shipping and billing address, and any other information you provide when creating an account or making a purchase.
Order Information: Details of the products you purchase, order history, and preferences.
Technical Information: IP address, browser type, operating system, device information, and browsing behavior collected through cookies and similar technologies.
Communication Information: Records of your interactions with us, including emails, chat logs, and customer service inquiries.
How We Use Your Information
We use your information for the following purposes:
Order Processing: To process and fulfill your orders, including shipping and payment processing.
Customer Support: To respond to your inquiries, provide support, and handle returns or complaints.
Personalization: To personalize your shopping experience, recommend products, and display relevant content.
Marketing: To send you promotional offers, newsletters, and updates about our products and services (you can opt-out at any time).
Improvement: To analyze website usage, improve our website, and develop new products and services.
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms and conditions.
Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:
Service Providers: Third-party vendors who assist us with payment processing, shipping, marketing, and website hosting.
Legal Authorities: When law requires protecting our rights, property, or safety.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand customer behavior. You can manage your cookie preferences through your browser settings.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected]